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Next Generation 9-1-1 (NG9-1-1) is a technology upgrade to the traditional 9-1-1 emergency response system. It aims to improve the speed and efficiency of emergency response by allowing for the transmission of multimedia information (e.g. text, photos, videos) in addition to voice calls. NG9-1-1 also enables the use of internet protocol (IP) networking, which allows for more flexible and reliable communication between emergency call centers and first responders.
Coordination with surrounding PSAP territories allows dispatch redundancy and compounds the effectiveness of Next Generation 9-1-1 by establishing a seamless network through agreed upon boundaries, reviewed borderland addresses, and unified schemas. This work requires communication, agreement, and unified action.
April is Emergency Communications Month. Cloudpoint recognizes the often unacknowledged critical public service our nation's emergency dispatch and response personnel perform each day. Cloudpoint’s NG9-1-1 team proudly assists public safety stakeholders in implementing Next Generation 9-1-1 by preparing GIS data for NG9-1-1 from the current 9-1-1 technology. This implementation process, while systematic, is highly dependent upon the present status of an area’s GIS, ALI, and MSAG data. Therefore, each PSAP…
The completed Next Generation 9-1-1 network will be national, state implemented, and operated by local entities. These multiple scales and the numerous agencies involved make the complexity of building such a network obvious…This blog endeavors to clarify some recurring areas of uncertainty, by examining both the local impacts of NG9-1-1 and the system rationale underlying NG9-1-1 requirements…
So much goes into transitioning a 911 system to NG911, from changing state policies to buying appropriate equipment to updating GIS data. This upgrade comes with a large price tag. There are a lot of variables and scenarios were calculated in the report to Congress, but we’re talking in the ballpark of $14 billion dollars nation-wide. Available funding varies widely by state, but…
The State of Illinois is committed to updating the State’s 9-1-1 systems to the standard of The National 9-1-1 Program, created by congress in 2004. NG9-1-1 systems allow emergency number services to quickly receive and load geolocated data via mobile and digital devices such as phones, medical devices, car computers, and building alarms. Cloudpoint has been involved in this work helping several counties and PSAPs to review and transition their 9-1-1 data into the NENA Standard for NG9-1-1 GIS Data Model. Cloudpoint also assists their clients in coordinating data alignment with surrounding emergency jurisdictions in an effort to establish a statewide network, thereby increasing resiliency to call overloading and disaster outages.
