Dispatch

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Taking Emergency Response to the Next Level

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Taking Emergency Response to the Next Level

With the State of Illinois’ impending transition to a Next Generation 9-1-1 system (NG911), many 911 agencies are currently working to update their GIS data. Agencies are required to have GIS data for their emergency service boundaries, road centerlines, and…

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Chicagoland NG9-1-1 Dispatch Organization Receives Data Audit

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Chicagoland NG9-1-1 Dispatch Organization Receives Data Audit

Cloudpoint has been working with a new client, Norcomm 9-1-1 Consolidated Dispatch Center of Franklin Park, IL. Norcomm's call center serves over 250,000 people each day by providing dispatch services for police, fire and emergency medical in several communities in…